oh my god what a scam they make it impossible to cancel a membership, you simply cannot reach anyone and there is no automated system to do it with, rip off. They put you on hold and say it will be at least an hour, that happened two days in a row, when i tried with...Read more
I signed up for the $1 trial. Tried to cancel a couple days later and was on the phone for 2+ hours until they closed for the night. Tried back again a couple times with the same result (waiting on hold for hours). I forgot about it and after several month I figure out...Read more
No one way to cancel account online. Been on hold for 1 hour and 13.minutes . We all need to get together and start a class action law suite against Experian. The talk about the dark web is awful and I have heard it over and over again. Anyone like to sue them call me...Read more
Experian - Thieves!
Experian did remove the false/erroneous merchant report from my report, but to this very day they DID NOT PUT MY FICO SCORE back the ninteen (19) points it dropped due to a false report! Note: Transunion and Equifax put it back! This Company is costing me thousands in Mortgage rate, Car Insurance etc...
Experian - Data breach consumer
Protect My ID was everything I had hoped would be and the fraud Resolution team was oustanding.
Experian Credit Report Review
They offer a credit review for $1. It is a scam and they will hit up your credit card for $21. until you cancel and they refuse to give you a refund. I do not expect to be scammed by one of the largest credit reporting services. Shame on Experian.
Experian Customer Care Review
I uploaded all documts online like the website said to do then customer service telling me to mall them. What's was the purpose of doing everything online?
Like many folks we were 'scared' into Experian's free 'Dark Web' scan etc. Then I foolishly joined them for $19.95 per month. There were problems with my account, so I've tried to contact them dozens of times with the duty one hour wait prompt. So I called Discover...Read more
I'm on hold for the 3rd time trying to cancel my membership, my current hold time is 40 minutes. Why do I want to cancel? 1). My information was exposed during the data breach, and the folks that informed me was my bank, not Experian. I had to get a new card and update...Read more
Scare tactics are being used to make you call their number where they then try to sell you on their services. The first thing the auto-attendant asked for was my Social Security number.... how secure is that. I'm not giving my ss# to anyone i don't know. Scam, scam,...Read more
Impossible to reach a costumer care representative to cancel my subscription. Service is expensive ($20 a month), I tried once to cancel and a robot didn't let me do that, instead, charged me half the price monthly ($9.90). I'm trying to cancel again, and it is...Read more
- Initial service
I didn't like
- Does not care about customers
- Poor website
- Costumer care
Experian, violates numerous laws of the fair credit acts, they are slow to remove inaccurate and out dated info. You try to call you end up talking to someone in India, who has never seen a credit card and really has no idea what to do. Just reading pre printed script...Read more
Paid for a credit report. 3 months later I see charges for Credit monitoring @$19.99 for the past 2 months. I call. Sit on hold for 14 minutes. Customer rep immediately offers to refund 1 month and says that is all the authority she has. I ask for a supervisor and I am...Read more
I didn't like
- Being scammed
If you read the description instead of wanting something for nothing you would clearly see the disclosure statement.You have to cancel, BEFORE the trial membership. Don't be stupid people. People call in lying saying, "Oh, I didn't know." You can clearly see their...Read more
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