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I had been promoted over and over and over again to "apply with confidence" for a Chase ultimate rewards card by Experian over the course of a couple months. Even got the exact same email twice in one day from Experian which said in bold print title "APPLY WITH...
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1.4
#1382426
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I went into Experian to get my FICO score as Credit Karma only reports the other two agencies. When I tried to pull a score and report, they stated that I did not have one. Therefore, if they could not provide me a report, there was to be no charge. 30 days later I get...
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#1379017
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Experian - Scam company

Experian - Scam company
Experian is a scammer company that will charge from your credit cards without any permission from you. I paid $4.99 one time fee to dispute some credit report errors without signed up for any free trials or wish to become a paid membership, then I got charged $14.99 on my credit card for the paid membership monthly fee that I didn’t sign up for. This is a straight up robbery!
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1376873
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After reporting a bogus charge (from 5 years ago) that appeared on an old account to my credit card company my credit has been restored, the charge was removed. Experian will not let you repost additional comments on something that has been previously posted so my...
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#1376037
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Ok, my credit has been frozen for about four years...multiple identity thefts..anyways, I needed to unfreeze my credit. I have never had a pin for Experian. I called the 800 number and somehow was able to speak with a rep. She told me it would be 7 to 10 days...great!...
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1.0
#1370198
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Experian

I have tried to contact Experian 4 times to talk to a live person and called 4 numbers that said speak to a live person and all I get is the same recording wanting some information me. I type it in .Never speaking to anyone.Then disconnected.All I want is a temporary to unfreeze my credit for a week.Very frustrating
1.0
Details
Customer service
Reliability
Staff
#1341376
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I have on numerous occasions tried to call Experian to talk to a live person at all different numbers and no luck.Put in all the information in the automated system hoping to get to speak to a live person and then got hung every time. I just needed to remove a credit...
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Anonymous
Mark Condit

How did you actually get to be on hold with customer service? I've been trying all day and can't even get on hold with a rep. I've tried a bunch of phone numbers all with no s...

1.0
#1340487
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I had to create an account on Experian's web site to get my "free" $1 credit report. Well, that was all fine and dandy, but, today, I noticed a $23+ charge to my credit card!. Apparently, somewhere buried in the fine print in the signup process is a statement that says...
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h.kitchener
h.kitchener

You encountered a very common scam---giving a customer a free or nominally-charged product but also signing you up for a monthly service. This happens with regularity now. Bes...

2.0
#1339985
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Spent around total of 1hr20mins on calls today, 3 calls total. Dealing with this for 2/3 months still no resolution. Hung up on twice, last rep called back after 6pm, refused to provide his name or transfer to a supervisor, just disconnected the call. Two times rep...
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1.0
I didn't like
  • Hung up on x2
  • Length of call time without resolution
  • Refuse to speak with creditor
#1300355
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Contact Experian

Mailing Address:
Experian Information Solutions, Inc
475 Anton Blvd.
Costa Mesa, California 92626
United States
Phone:
(888) 397-3742
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Canceled my $1 trial offer in March and they still billed me 21.95 for 4 more months. Account was inactive the whole time they still billed me. I live on 408 a month Social Security what a bunch of crap a big company like them. No wonder their number for from the top...
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4.0
#1291005
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