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Experian - The free deep email web scan does not work
Experian is currently promoting a deep web scan for your email and it sounds like a scam because I have submitted a second email and each time at the end of the scan you get the message "Check your email for a link to your Dark Web report" but when you check your email...
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8 comments
Anonymous
#1687334

Hiya, I am really glad I have found this info. Nowadays bloggers publish just about gossips and internet and this is actually irritating.

A good site with interesting content, this is what I need. Thank you for keeping this web site, I’ll be visiting it.

Do you do newsletters? Can not find it Victoria Tegg

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Review
#1102346 Review #1102346 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
1.6
Details
I received a scary email from Experian telling me to log on to check my account. I tried to do so but could not log in. A web page displayed to tell me to call a particular number. I did so, and it told me to try the alternate ways of logging in that I already had...
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Review
#1707126 Review #1707126 is a subjective opinion of poster.

Experian in Sun City Center, Florida - Not a word from them and $34,000 plus dollars gone.

Our AMX cards were used illegally in excess of $34,000 and this company never even noticed. Great protection. Thank God American Express was there to fix it for us. I waited several days to see if Experian would even catch that but no. Experian I want my $300 back and I want it now. You demanded immedatly payment give me my money back you good for nothing BS company.
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Review
#1686162 Review #1686162 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$300
Preferred solution
Full refund

Experian in Frisco, Texas - Keep billing me

I canceled last year and they keep billing my card. Cant get anyone on the phone.
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Review
#1676710 Review #1676710 is a subjective opinion of poster.

Experian is a fraud

1.2
Details
Allowed potentially fraudulent transaction inside their own systems on my credit card while telling me I cannot charge my monthly fees to it. Then, when discovered, refused to give me credit and told to dispute with my credit card company. Customer service stinks and phone systems kept cutting me off every time put on hold or being transferred.
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Review
#1665304 Review #1665304 is a subjective opinion of poster.
Service
Experian Membership
Reason of review
Problems with payment

Experian - Exprin rip off

credit freeze removel snent birth ceritive 3maing address all iderforcation in diferent address all bils pay by guaderen have not bilks sent in 3 time still frozen 3587-4767-for 09/09/19 Charles berry 3401 west bearssave tampa fl. 33618 ph 8u133029015-8134161232 please incform
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Review
#1653762 Review #1653762 is a subjective opinion of poster.
Cons
  • Rip off
Reason of review
Bad quality
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • Credit Card Fraud Experian

Experian in Hialeah, Florida - Customer service is horrible

I have been getting an error message on my Experian credit file each time I try to apply for credit .I have call there customer service several time no one was able to help me they just keep transfer me around this is going on now for 3 weeks. am so frosted 08/05/2019 Sad
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Review
#1645175 Review #1645175 is a subjective opinion of poster.

Experian - Impossible company to deal with

1.0
Details
Experian gave me a score 200 points lower than the other two companies. As a result my interest when applied with a credit card was much higher than it should be. The voicemail when calling doesent give an option to talk with customer service then hangs up on me. I will tell everyone about this and always recommend Transunion and Equafax.
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Review
#1641681 Review #1641681 is a subjective opinion of poster.
Service
Experian Credit Management
Pros
  • No pros
  • Stress
Cons
  • Customer care
Reason of review
I have nothing good to say about this company
Loss
$25
1.0
Details

Update by user Aug 29

Wasn't allowed to speak with live customer service. Robot *** deleted my account.

EXTREMELY UNSATISFIED!

Would not recommend Experian to ANY of my friends and family. Horrible experience!

Original review posted by user Aug 29

Would not allow me to log in with my correct information. Was not allowed to speak...
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Review
#1639373 Review #1639373 is a subjective opinion of poster.
Service
Experian Credit Report
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
1.0
Details
I have an almost perfect credit score. I did, on advice, put a credit freeze on my accounts. However; because I needed to borrow money, I needed to unfreeze my accounts. When I called Trans-union, it took five minutes from a friendly customer service representative,...
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Review
#1638208 Review #1638208 is a subjective opinion of poster.
Service
Experian Credit Report

Contact Experian Customer Service

Mailing Address:
Experian Information Solutions, Inc
475 Anton Blvd.
Costa Mesa, California 92626
United States
Phone:
(888) 397-3742
All Experian Contacts

Experian Products and Services Reviews

Compare Experian to

Equifax
Equifax
189 reviews
1.2
Compare

Experian - No Customer Service

1.0
Details
I am contacted by Experian that my credit score has dropped. I try to sign onto Experian website and cannot. Their website says they are available on Saturday for customer help. I call at least 5 different phone numbers and I am still unable to talk with a real person. No customer service. Hiding behind computers and impossible phone prompts.
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Review
#1634242 Review #1634242 is a subjective opinion of poster.
Service
Experian Customer Care
Reason of review
Poor customer service
Preferred solution
unfreeze my account and credit report