Experian Reviews

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New Reviewer
On 10/24/2011, I purchased a 3-bureau credit report with scores and paid $29.95 for it. I then noticed that my card was charged an additional $17.95 described as "Recur Purchase with ATM card EXPERIAN *CREDITREP INFOEXD.COM CA". I logged into experian and found out...
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42 comments
#1736076

Thanks for posting. Had the same thing happen to me. Going to dispute charges and get a new card!!

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ID
#272783 Review #272783 is a subjective opinion of poster.
Location
Huntsville, Alabama
Service
Experian Membership
New Reviewer

Update Credit Report

I need my credit report updated with my recent payments as soon as possible. There are 4 accounts that have been paid off and need to be updated as soon as possible. Thank you!
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ID
#2966971 Review #2966971 is a subjective opinion of poster.
Location
Kissimmee, Florida
New Reviewer

Paid off mortgage stayed on my credit report nearly 3 years.

My house @ 503 Hampton ave in Greenville,SC 29601 with a mortgage of more than $100,000 was paid off January 2019.SC Telco Federal Credit Union (mortgage holder) did their job filing all paper work including sending me the satisfied mortgage docs.When I went for a home equity loan to finish my garage apartment, I was denied because it required an average score of 720. I've had excellent scores around 800, so I was floored when I checked and found Equafax had my score at 612, All this traced back to Experian and after sending a registered and signature required letter to Experian, they at that time had not cleared my $100,000 debt. This has cost me irreparable damage, since now @ 73 and disabled I am unable to recover.

User's recommendation: Don't mess with Texas (Experian in Allen, Texas anyway).

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ID
#2956413 Review #2956413 is a subjective opinion of poster.
Loss
$1
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Remove disputes

I am attempting to remove all disputes and comments from my current credit report. Can you please help me?
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ID
#2947132 Review #2947132 is a subjective opinion of poster.
Preferred solution
remove disputes and comments from credit report

Trapped in the endless loop of saccharine-voiced fake person

There is no way to get a real person at Experian. And the automated system is so awful - it doesn't pick up keypad strokes or spoken information. Despite the advice on the Internet, none of the numbers will put you in touch with a real person.

User's recommendation: Expect to be frustrated and not get your question/issue resolved.

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ID
#2946412 Review #2946412 is a subjective opinion of poster.
Location
Chicago, Illinois

They sucking ***

cannot login. only help available is an automated self-help robot that is a joke. there is no way of getting to an actual person. online link for login help is also a joke. no help

User's recommendation: go elsewhere.

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ID
#2940501 Review #2940501 is a subjective opinion of poster.
Location
Chardon, Ohio
New Reviewer

I have a quest about my credit..please call me asap

I need you guys to call me please I have a esues with my credit and I need to get it resolved asap.. Call at 617 334 **** my name is Geraldo delima
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ID
#2940002 Review #2940002 is a subjective opinion of poster.
Location
Boston, Massachusetts
Preferred solution
Call me please

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Poor service

You folks sent me my statement, but it wouldn't recognize my password. I tried calling but your automated "service" wouldn't let me speak to a representative.
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ID
#2918926 Review #2918926 is a subjective opinion of poster.
Preferred solution
To speak with an agent when I need to.
New Reviewer
Spoke to summer was told to call back in 72 hours because the only stream one of my networks which was Disney+ the commercial advertise Netflix STARZ other streaming networks that will qualify as a booth she said that the computer is still streaming my account and to...
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ID
#2889661 Review #2889661 is a subjective opinion of poster.
Preferred solution
All streaming elements that apply add it to boost my credit score according to your commercial for streaming boost to my credit score
New Reviewer

Fraud

They don't answer its a stupid automated system with no options to speak with a live person or even a dead one
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ID
#2880030 Review #2880030 is a subjective opinion of poster.
Pros
  • No pros for me
Cons
  • Costumer care
Preferred solution
The fraud removed

Credit card charge from Experian

I did not order a credit report. The charge is dated 9-15-21 and it is for $24.99. Please advise. Thank you. Diane Ward
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ID
#2876464 Review #2876464 is a subjective opinion of poster.
Location
Chandler, Arizona
New Reviewer

Negative Accounts

I tried to get in contact with someone and I could not I also tried to do online dispute and it locked me out There are negative accounts on credit and they are paid
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ID
#2875750 Review #2875750 is a subjective opinion of poster.
Location
Drexel Hill, Pennsylvania
Preferred solution
Remove negative reports off credit report
New Reviewer

L can’t log in

Cant log in please call me at 440-479-****aaaaaaaaaaaaaaasaaaaaaaaaaaasssssssssssss777787****777888****777777****777****
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ID
#2863383 Review #2863383 is a subjective opinion of poster.
Preferred solution
Please call me at 440479292811
New Reviewer

REFUND

Experian - REFUND
I want a refund for something I did not purchase and I want my money back the card is gone bring in 5316
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ID
#2837592 Review #2837592 is a subjective opinion of poster.
Loss
$22
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

REPORTED AS DECEASED

I HAVE A BIG PROBLEM AND I CAN NOT GET THROUGH ON YOUR "CUSTOMER SERVICE" NUMBER! The automated system does not give you the option to speak to someone. I'm being reported as deceased and I need to figure out why! I need someone to contact me immediately so I can try and rectify this matter. I can be reached at (631) 767-****
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ID
#2803044 Review #2803044 is a subjective opinion of poster.
Location
Middletown, New York
New Reviewer

Have wrong itin number on file

Not body answer the phone is very bad service, can't speak we live person , automated conversation .

User's recommendation: Don't call if you don't want to hear robot person.

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ID
#2787213 Review #2787213 is a subjective opinion of poster.
Location
Foley, Alabama

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