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They stole $21.95 from me 4 days after I cancelled my account. Countless hours on the phone with them and all I get is "not my department. I'll transfer your call" Horrible company. Stay away from them. I ques I need to complain on more words to submit this...
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1.0
I didn't like
  • Greedy tactics
  • Unsolicited monthy membership
  • Automated phone system
#1117798
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i had no idea i signed up for a membership. suddenly i'm getting $24 charges on my credit card once a month. there is no clear way of knowing you will be signed up for a membership when you simply want to view your credit. This seems like a very shady practice overall....
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Anonymous
Anonymous

You should file a complaint with the Consumer Financial Protection Bureau (http://www.consumerfinance.gov/complaint/). If more people complain about this sleezy practice (whic...

1.0
I didn't like
  • Fraudulent marketing
  • Sneaky deceptive practices
#711922
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Paid $1.00 to get my FICO score. I did not see their sneaky wording over to the side if I don't cancel my membership in 7 days they will charge an extra $21.95. NO EMAILS were sent to me, it is not mentioned on the login page. Deceptive advertising - fraud to be...
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1.0
I didn't like
  • Sneaky deceptive practices
  • Fraudulent marketing
  • Unsolicited monthy membership
#692676
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After being charged, I called and spoke to a person who said they would cancel. In January of 2015 I cancelled this EXPERIAN CREDIT REPORT as a "FREE" service. They have since charged my card $29.95 3x since my call. I can't get them to stop charging my card. This is...
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1.0
#656574
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$1 for credit report but then 7 days later, hidden monthly subscription of $21.95 appears on my credit card. Called to cancel and dispute...denied because the subscription was well hidden in the terms and condition. You have to read every word in the terms and...
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#601234
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Experian charged me membership that I didn't willfully choose. Charged me about $200 from 2013 to 2014 , causing extra $100 minimum balance charge from my bank. P.s. 1. Read your statements from different acounts every month 2. Never give your credit/debit card info...
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#524494
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I received an offer in the mail for a FREE credit check from Experian. However, once you enter their website, it is set up in such a way that it deceives you into entering your bank information to be charged "1.00" for your score, when and because of a lack of clarity,...
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#388148
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i applied for sears credit card store which work with experian credit reports. they decline my request. they give me a bogus reason.i know i have a clean credit report. i demand to the sears store to give a telephone number to inquire the base for this report. they...
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#384127
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They offer the $1 credit report but when I clicked on view reports it charged me $32. When I called to tell them my mistake they claimed that it told me if I clicked that link on the website it would charge me an extra $31. Didn't realize that was even legal, but hey...
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Anonymous
Brian

Really!! You click on the big page that says 31.95 for all 3 reports and scores! Then get mad because they charged you! People should read before clicking on items, after putt...

Anonymous
sessa

You described the situation perfectly, \"when I called to tell them MY mistake\" Yes, you screwed up by not reading the terms and conditions, why would consumers stupidity an...

#339906
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Contact Experian

Mailing Address:
Experian Information Solutions, Inc
475 Anton Blvd.
Costa Mesa, California 92626
United States
Phone:
(888) 397-3742
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FINE SO, I go BACK to the site where I precede to obtain my "free credit report" where I again run into web site problems. This is 2 hours later mind you. FINE SO, I call the company back, still no help. They suggest at that point that I just go ahead and subscribe for...
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#303987
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