Product: Experian Customer Care Clear all filters (11 of 11 reviews match)
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Experian - 2 hours and 40 mins to answer call
I called in Experian customer service to cancel my subscription/membership - they informed me that it would be a over 2 hour wait period... how can they do this? I can not cancel membership online of course so I had no choice. When the person did answer I lose the call...
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Anonymous
Art

You can not cancel membership from their website that's why I was on a 2.75 hour hold call. I thought you would comprehend that. I cancelled my membership and requested a refu...

user14612092
user14612092

Just call and get your card cancelled. As long as they don't have your routing number you should be good. Hope this helps

1.6
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Experian Customer Care
#1211377
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We all need to get together and start a class action law suite against Experian. The talk about the dark web is awful and I have heard it over and over again. Anyone like to sue them call me direct 631-742-1968 and we can hire attorney and sue them.. Check out...
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1.0
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Experian Customer Care
#1167013
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Experian, violates numerous laws of the fair credit acts, they are slow to remove inaccurate and out dated info. You try to call you end up talking to someone in India, who has never seen a credit card and really has no idea what to do. Just reading pre printed script...
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1.0
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Experian Customer Care
#1134753
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If i could give a lower score i would.Absolute worst customer service system. What ever happened to having a live operator to answer questions that customers may have. ! I can not get a hold of a live person, the automated phone system does not have the option i need...
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1.0
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Experian Customer Care
#1054498
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Experian - Data breach consumer

Protect My ID was everything I had hoped would be and the fraud Resolution team was oustanding.
5.0
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Experian Customer Care
#1044809
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Transunion, Equifax when I disputed removed them, Experian wants to make you write 5 Letters along with all your personal Information back to when you were born and can not be handled online !! What a joke Experian ! Also when I conduct business with lenders if they...
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Experian Customer Care
#1005399
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For three months now I just noticed.I have never even visited their site let alone give them my credit card number. Not just that but I haven't even checked my credit in over 10 years and if I did it would be with credit karma or through my bank for free. Now get...
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Experian Customer Care
#999104
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Experian Customer Care Review

I uploaded all documts online like the website said to do then customer service telling me to mall them. What's was the purpose of doing everything online?
Product
Experian Customer Care
#950869
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I know what you mean it seems like companies are hiring people in Asia a lot of parts of India are now answering the phone for major companies it's frustrating all you have to do is say you want to talk to a representative in the US and by law they have to transfer you...
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1.0
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Experian Customer Care
#847490
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WORST COMPANY !!!! Ridiculous response from the customer care. Please do not get cheated with this company. My CC application was rejected with reason "Unable to verify ssn" and im struggling to reach out experian to fix the same. Trying to reach out to them from 2...
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Experian Customer Care
#491599
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