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Contact Experian Customer Service

How to Reach a Person at Experian

Verified Contact Information

Toll-Free Number:

  • 1-888-397-3742
    Main
Call Now
Send Message

Customer Service:

  • 1-866-617-1894
    Membership
  • 1-479-343-6239
    My Experian Membership
  • 1-800-493-1058

Emergency/ Hotline:

  • 1-866-751-1323

Business Customer Service:

  • 1-714-830-7714
    Business Information Solutions
  • 1-888-243-6951
    Credit Services
  • 1-800-831-5614
    Experian Access
  • 1-877-902-4849
    Marketing Services

Business Technical Support:

  • 1-800-854-7201

Headquarters:

  • 1-714-830-7000
    North America
  • 1-224-698-5600

Media:

  • 1-714-830-5300
    Marketing Inquiries

Customer Service:

customersupport@experian.com
Request to change personal information
appsupport@experian.com
App Support
esupport@experian.com

Business Customer Service:

businessdisputes@experian.com
Credit Disputes
databreachinfo@experian.com
Data Breach Info
rfr@experian.com
Request for Commercial Report
smallbusiness@experian.com
Small Business Support

Legal:

marketingservicesprivacy@experian.com
Marketing Services Privacy
scorecardprivacy@experian.com
Score Card Privacy Inquiries

Media:

unsubscribeall@experian.com
Opt-Out Of All Emails
optout@experian.com
Opt-Out Of Direct Mail and Telemarketing
unsubscribe@experian.com
Opt-Out Of Marketing Emails
mediarelations@experian.com
icraaprivacy@experian.com
Experian Background Data, Inc. Privacy Inquiries

Experian Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Experian Phone Number
1 (888) 397-3742
Average Hold Time
00:04:32
Average Calls duration
2 minutes
Most Popular Experian Email Address
esupport@experian.com
Experian Live Agent Availability
3% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
View full overview

How to Contact Experian Customer Service?

If you would like to contact a live person at Experian, you can call the Experian customer service phone number at 1-479-343-6239. This direct line connects you to an Experain customer service live person who will guide you through the problem you are facing or clear any doubts you have.

In case the matter is not urgent or you don’t prefer talking over the call, you can send your inquiries or issues to customersupport@experian.com. While calling the Experian customer service phone number gets you instant help, receiving solutions via email will take longer time.

The Experian customer service phone number is 1-479-343-6239. Available from Monday to Friday between 6 AM and 8 PM PT, as well as on weekends (Saturday and Sunday) from 8 AM to 5 PM PT - this Experian customer service phone number is specifically dedicated to membership-related queries and concerns.

Similarly, if you require guidance, or support, or need to report theft or fraud, you can directly call Experian at 1-888-397-3742. This dedicated line is designed to assist you with these specific matters, providing the necessary assistance and guidance.

While Experian's customer service does not operate 24 hours a day customer support, they provide alternative options for assistance. You can utilize their automated chatbot, available anytime, to address common inquiries. Additionally, you also have the convenience of reaching out to Experian customer service via email, allowing you to send your query at your convenience and await a response from their customer service team. Although immediate assistance may not be available, these options offer flexibility and convenience in seeking support from Experian.

PissedConsumer Club

Contact Information

Experian Website:

Experian Help Center:

Corporate Office Address:

Experian Information Solutions, Inc
475 Anton Blvd.
Costa Mesa, California 92626
United States

Other Info (opening hours):

Locations:

United States

955 American Lane,

Schaumburg,

Illinois 60173


Peru

480 Avenida Canaval Moreyra,

San Isidro,

Lima 15036


Singapore

10 Kallang Ave,

Singapore 339510


United Kingdom

Experian Way,

NG2 Business Park,

Nottingham,

England NG80 1ZZ


Mailing Address:

P.O. Box 2390

Allen, TX 75013

More contact details

How Customers Rate Experian Support?

4.2 / 5
Good

Based on 4.8K calls to Experian customer support through PissedConsumer.com and 11 survey responses.

Total Calls
4.8K
Avg Call Duration
02:18
Issues Resolved
7%

Why Customers Call Experian?

Top Reasons of Customers Calls

  • Payments and Charges 27%
  • Account 21%
  • Request for Information 14%
  • Customer Inquiries & Issues 13%
  • Product/ Service 12%
  • Activation/ Cancellation 5%
  • Return/ Replace 3%
  • Cards 1%
  • Refund 1%
  • Staff <1%
  • Website/ Application <1%
  • Fraud & Security Issues <1%
  • Shipping and Delivery <1%
  • Booking and Reservation Issues <1%
  • Claims & Legal Issues <1%

Payments and Charges

27%
  • "Experian's reason for not advising me of a breach and theft and billing and not doing nothing about it .."
  • "I need to remove a credit card & add another & can't do it thru your app or can't manage to talk to a live agent when I call"
  • "Remove fraud alert"

Account

21%
  • "Account access"
  • "Cannot get logged in"
  • "Forgotten Pin number"

Request for Information

14%
  • "Checking my credit score"
  • "Live person"
  • "Update phone number"

Customer Inquiries & Issues

13%
  • "agent"
  • "Identify stolen"
  • "Robo de identidad"

Product/ Service

12%
  • "Unfreeze"
  • "Unfreeze Account"
  • "Unfreeze my credit score"

Activation/ Cancellation

5%
  • "Angry and want to cancel it"
  • "Need to cancel my subscription"
  • "To cancel which I been done can't even get into the app but yet they keep tryna take 27.00 dollars from me to many damn times I look under subscriptions and it's not there please stop taking my damn money Cancel once and for ever"

Return/ Replace

3%
  • "I need to change my information on my account"
  • "Phone number changed no one will answer the damn phone on your end"
  • "I would like to change my phone number"

Cards

1%
  • "I'm unable to successfully apply for a credit card because I'm labeled as dead despite being able to access my credit report. I've called countless number to be met with the same fake person with the same fake typing sounds. I just want to fix"
  • "To see if someone is ohh my credit card"
  • "Credit card charge"

Refund

1%
  • "REFUND"
  • "Refund request, overcharged 7 times"
  • "Refund/cancel membership"

Staff

<1%
  • "I want to stop you from auto pay you have been taking $25.00 twice every month it's time I end your service if you take money from my account anymore ill report you"
  • "Customer service"
  • "Your inability to enroll me to your service"

Website/ Application

<1%
  • "App Support logging in"
  • "Trouble signing into website to unfreeze"
  • "Because your web site told me to call"

Fraud & Security Issues

<1%
  • "Identity theft"

Shipping and Delivery

<1%
  • "I did not get my PIN number over the phone when froze my credit yesterday due to data breach"
  • "Did not receive email after freezing account"
  • "Dispute of wrong addresses"

Booking and Reservation Issues

<1%
  • "hotel"

Claims & Legal Issues

<1%
  • "Claim"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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