Experian Phone Numbers and Emails

Toll-Free Number:

  • (888) 397-3742
    Main
Send Message

Customer Service:

  • (479) 343-6239
    My Experian Membership
  • (800) 493-1058

Business Customer Service:

  • (877) 710-5926
    Automotive
  • (714) 830-7714
    Business Information Solutions
  • (800) 478-0650
    Business Name, Address & Facts Verification
  • (800) 520-1221
    Commercial Credit Support
  • (888) 211-0728
    Commercial Relations (Business Credit Disputes)
  • (888) 243-6951
    Credit Services
  • (866) 751-1323
    Data Breach Support
  • (888) 414-1120
    Decision Analytics
  • (800) 588-3657
    Direct Marketing Services for Small Business
  • (800) 831-5614
    Experian Access
  • (877) 902-4849
    Marketing Services

Business Technical Support:

  • (800) 854-7201

Headquarters:

  • (714) 830-7000
    North America
  • (224) 698-5600
  • +44 115 941 0888
    United Kingdom

Legal:

  • (833) 210-4615
    CCPA Inquiries
  • (833) 256-3148
    Experian Background Data, Inc. Privacy

Media:

  • (714) 830-5300
    Marketing Inquiries
  • (866) 617-1894
    Opt-out of Credit Based Offers
  • (402) 458-5247
    Opt-Out Of Direct Mail and Telemarketing
  • (888) 567-8688
    Opt-Out Of Pre-Approved Offers

Experian Emails:

Business Customer Service
Credit Disputes, Data Breach Info, Request for Commercial Report, Small Business Support
Customer Service
Request to change personal information
Legal
Marketing Services Privacy, Score Card Privacy Inquiries
Media
Opt-Out Of All Emails, Opt-Out Of Direct Mail and Telemarketing, Opt-Out Of Marketing Emails
icraaprivacy@experian.com
Experian Background Data, Inc. Privacy Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

Experian Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Experian Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Experian is 8883973742. 65% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 55% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Experian may ask you for the following information to identify you as a customer: social security number, first and last name or phone number.

View full overview ›

How to Contact Experian Customer Service?

Most Popular Number:

(888) 397-3742
Main
Total calls: 2 238 Issues resolved: 81 Last call: May 24, 2024

If you would like to contact a live person at Experian, you can call the Experian customer service phone number at 1-479-343-6239. This direct line connects you to an Experain customer service live person who will guide you through the problem you are facing or clear any doubts you have.

In case the matter is not urgent or you don’t prefer talking over the call, you can send your inquiries or issues to customersupport@experian.com. While calling the Experian customer service phone number gets you instant help, receiving solutions via email will take longer time.

The Experian customer service phone number is 1-479-343-6239. Available from Monday to Friday between 6 AM and 8 PM PT, as well as on weekends (Saturday and Sunday) from 8 AM to 5 PM PT - this Experian customer service phone number is specifically dedicated to membership-related queries and concerns.

Similarly, if you require guidance, or support, or need to report theft or fraud, you can directly call Experian at 1-888-397-3742. This dedicated line is designed to assist you with these specific matters, providing the necessary assistance and guidance.

While Experian's customer service does not operate 24 hours a day customer support, they provide alternative options for assistance. You can utilize their automated chatbot, available anytime, to address common inquiries. Additionally, you also have the convenience of reaching out to Experian customer service via email, allowing you to send your query at your convenience and await a response from their customer service team. Although immediate assistance may not be available, these options offer flexibility and convenience in seeking support from Experian.

PissedConsumer Club

Contact Information

Experian Website:

Experian Help Center:

Corporate Office Address:

Experian Information Solutions, Inc
475 Anton Blvd.
Costa Mesa, California 92626
United States

Other Info (opening hours):

Locations:

United States

955 American Lane,

Schaumburg,

Illinois 60173


Peru

480 Avenida Canaval Moreyra,

San Isidro,

Lima 15036


Singapore

10 Kallang Ave,

Singapore 339510


United Kingdom

Experian Way,

NG2 Business Park,

Nottingham,

England NG80 1ZZ

More contact details

Experian Customer Service Reviews

1.3 / 5
Bad
Joshua F Ehx
Can't register

I am trying to register on the app and it won't allow me to do so. I called every number listed for customer service and the same recording of this unhelpful woman came on, and there is absolutely no way to get a real person on the phone for assistance.

That place is a complete joke.

The automated woman keeps repeating, 'I can't transfer you to an agent,' 'I am sorry, can you repeat that,' and 'I can help you with that.' However, she can't! That place is utterly worthless and needs a new system.

Read full review
Scotty R Fjz
I'm am blocked

Will not, because it's really very surely a bad experience. Reports suggest calling Scotty Rutkowski.

The phone number is (316)794-****. So, call Scotty Rutkowski.

Read full review
Guest-5800137
HUMAN HELP NOT BOTS PLEASE
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Hello. The bot on the customer service line is TERRIBLE.

I can access my account, but cannot change my number without sending text or call confirmation. I do not have the number on file nor can access it.
Username: mrios211
New number: 734494****

Read full review
Russell G Nsb
Problems multiple orders experian won't contact me. About the credit lock I tried to release for a car loan and appliances loan and they have a no speak to you response
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Terrible customer service my pin number to unlock the hold on my account doesn't work so these people won't open my locked account all the other two companies are fine but experian won't even have a person call me back . Would really appreciate a call back .

This is ridiculous locked it because of some fraudulent activity .

4 years ago now the company won't after several attempts unlock the account very stupid. Experian can call me back or message me Russ Garrett 775 277 ****

Read full review

How Good is Experian's Customer Service?

Ayde Oko
Ayde Oko
Feels Disappointed | May 09, 2024

Ocupo algo para mi crédito

Read full quote
Lorella Xgo
Lorella Xgo
Feels Satisfied | Apr 20, 2024

Custo.er Service was fine. Finding the telephone number to call was challenging.

Read full quote
Arilyn Uqs
Arilyn Uqs
Feels Disappointed | Apr 12, 2024

No corrections made to resolve problem.

Read full quote
Shakisha Hfm
Shakisha Hfm
Feels Disappointed | Mar 24, 2024

Muy malo largo tiempo y no me comuniqué

Read full quote
William B Vns
William B Vns
Feels Disappointed | Mar 22, 2024

Miss poor customer service

Read full quote
Mabell Tbf
Mabell Tbf
Feels Disappointed | Feb 03, 2024

Horrible, the machine woman don’t have solutions to the ptoblems

Read full quote

Summary of Experian Customer Service Calls

3.5K TOTAL
CALLS
02:36 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Experian?

Account Question:

  • “Can't login into account”
  • “Can't login”
  • “Unfreeze account”

Payments and Charges Question:

  • “Unauthorized subscription”
  • “To remove the fraud alert”
  • “Remove fraud alert”

Request for Information Question:

  • “Is checking my credit score”
  • “Identity verification”
  • “I'd like to check and see if my account is frozen. I'm looking to get a loan.”

Activation/ Cancellation Question:

  • “Need to cancel my subscription”
  • “Cancel membership”
  • “Need to cancel a resv”

Product/ Service Question:

  • “Check for loans”
  • “Insurance”
  • “Fake experian account made with my identity”

Refund Question:

  • “REFUND”
  • “Refund/cancel membership AGAIN”
  • “Refund/cancel membership”

Cards Question:

  • “I need to get declined for credit card. Need to know the reason.”
  • “Credit card offer.”
  • “You take money off my credit card without my permission”

Return/ Replace Question:

  • “Change my motel reservation”
  • “Change my date on my reservation is for today's date night on the ninth and 10th of this month”
  • “Change my ITN number to social security”

Staff Question:

  • “I want to tallk with a customer service agent”
  • “Customer service”
  • “Check services”

Website/ Application Question:

  • “Need paper application to receive apply for credit file”
  • “App”
  • “Locked out website”

Shipping and Delivery Question:

  • “Wrong address on credit report”
  • “Quiero saber sobre mi crédito ocupo sacar una tarjeta de crédito en chase bank y me dieron este num”
  • “Dispute of wrong addresses”

Other Question:

  • “Unfreeze report”
  • “I'm trying unfreeze my credit”
  • “Unfrezze”

About

Related Companies

AutoCheck, Free Credit Score, CreditReport, Free Credit Report, ConsumerInfo

Summary

Experian is an American publicly held company. The company was founded in 1980 as Information Services Company. The company is headquartered in Dublin, Ireland. Experian is also known as CCN Systems. The company is actually a global credit information group. Experian operates in more than thirty countries. The largest operation of the company is Experian North America. This is a consumer credit reporting agency. Experian North America is recognized and one of the leading credit reporting agencies in the United States. Experian also operates in Europe, Argentina, Brazil, Chile, China, Japan, and Australia. Experian specializes in credit services, marketing solutions, decision analysis, etc.

Experian reviews and complaints

Experian is ranked 689 out of 4085 in Financial Services category

Area Served

USA

Payment Methods

MasterCardVISAPayPal

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