Experian Phone Numbers and Emails

Toll-Free Number:

  • (888) 397-3742
    Main
Send Message

Customer Service:

  • (479) 343-6239
    My Experian Membership
  • (800) 493-1058

Business Customer Service:

  • (877) 710-5926
    Automotive
  • (714) 830-7714
    Business Information Solutions
  • (800) 478-0650
    Business Name, Address & Facts Verification
  • (800) 520-1221
    Commercial Credit Support
  • (888) 211-0728
    Commercial Relations (Business Credit Disputes)
  • (888) 243-6951
    Credit Services
  • (866) 751-1323
    Data Breach Support
  • (888) 414-1120
    Decision Analytics
  • (800) 588-3657
    Direct Marketing Services for Small Business
  • (800) 831-5614
    Experian Access
  • (877) 902-4849
    Marketing Services

Business Technical Support:

  • (800) 854-7201

Headquarters:

  • (714) 830-7000
    North America
  • (224) 698-5600
  • +44 115 941 0888
    United Kingdom

Legal:

  • (833) 210-4615
    CCPA Inquiries
  • (833) 256-3148
    Experian Background Data, Inc. Privacy

Media:

  • (714) 830-5300
    Marketing Inquiries
  • (866) 617-1894
    Opt-out of Credit Based Offers
  • (402) 458-5247
    Opt-Out Of Direct Mail and Telemarketing
  • (888) 567-8688
    Opt-Out Of Pre-Approved Offers

Experian Emails:

Business Customer Service
Credit Disputes, Data Breach Info, Request for Commercial Report, Small Business Support
Customer Service
Request to change personal information
Legal
Marketing Services Privacy, Score Card Privacy Inquiries
Media
Opt-Out Of All Emails, Opt-Out Of Direct Mail and Telemarketing, Opt-Out Of Marketing Emails
icraaprivacy@experian.com
Experian Background Data, Inc. Privacy Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Experian Customer Service?

Most Popular Number:

(888) 397-3742
Main
Total calls: 2 075 Issues resolved: 77 Last call: Mar 28, 2024

How Can I Contact At Experian Live Person?

If you would like to contact a live person at Experian, you can call the Experian customer service phone number at 1-479-343-6239. This direct line connects you to an Experain customer service live person who will guide you through the problem you are facing or clear any doubts you have.

In case the matter is not urgent or you don’t prefer talking over the call, you can send your inquiries or issues to customersupport@experian.com. While calling the Experian customer service phone number gets you instant help, receiving solutions via email will take longer time.

What Is the Experian Customer Service Phone Number?

The Experian customer service phone number is 1-479-343-6239. Available from Monday to Friday between 6 AM and 8 PM PT, as well as on weekends (Saturday and Sunday) from 8 AM to 5 PM PT - this Experian customer service phone number is specifically dedicated to membership-related queries and concerns.

Similarly, if you require guidance, or support, or need to report theft or fraud, you can directly call Experian at 1-888-397-3742. This dedicated line is designed to assist you with these specific matters, providing the necessary assistance and guidance.

Does Experian Customer Service Work 24 Hours?

While Experian's customer service does not operate 24 hours a day customer support, they provide alternative options for assistance. You can utilize their automated chatbot, available anytime, to address common inquiries. Additionally, you also have the convenience of reaching out to Experian customer service via email, allowing you to send your query at your convenience and await a response from their customer service team. Although immediate assistance may not be available, these options offer flexibility and convenience in seeking support from Experian.

PissedConsumer Club

Contact Information

Experian Website:

Experian Help Center:

Corporate Office Address:

Experian Information Solutions, Inc
475 Anton Blvd.
Costa Mesa, California 92626
United States

Other Info (opening hours):

Locations:

United States

955 American Lane,

Schaumburg,

Illinois 60173


Peru

480 Avenida Canaval Moreyra,

San Isidro,

Lima 15036


Singapore

10 Kallang Ave,

Singapore 339510


United Kingdom

Experian Way,

NG2 Business Park,

Nottingham,

England NG80 1ZZ

More contact details

Experian Customer Service Reviews

1.3 / 5
Bad
Stephen W Xrb
Dress is in reverse. Your co.has it as number 2 on file but it's number 1. 81955 Hoover Ave Apt.19 Indio,Ca. 92201
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

They failed to even called me. It seems like they were too busy.

Or they have so many customers they don't care.

I work in customer service. Find jewelry and the customer is a very important to your business.

Read full review
Ivan Izh
Attempted to contact customer service with number provided. Recorded voice asking for ss#
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Attempted to contact customer service to discuss my concerns. Recorded message asked for my social security information.
Could not talk to anyone.
I will never give out this information.
Very poor customer service

Read full review
Rodney B Pva
321504****
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I have not been able to get in touch with Experian customer service. Im trying to cancel.

Ive never used it I dont need it. Maybe I need to get in touch with the credit bureau and tell them that theres no way anybody can get in touch with the Experian, their service is terrible.

Read full review
Guest-5002970
Why did my coco score go down. All my bills r paid. Was 829 now it's 745

Terrible customer service. No one to talk to.

I have problems with my FICO score. It was up now its down with no explanation

Read full review

How Good is Experian's Customer Service?

Shakisha Hfm
Shakisha Hfm
Feels Disappointed | Mar 24, 2024

Muy malo largo tiempo y no me comuniqué

Read full quote
William B Vns
William B Vns
Feels Disappointed | Mar 22, 2024

Miss poor customer service

Read full quote
Mabell Tbf
Mabell Tbf
Feels Disappointed | Feb 03, 2024

Horrible, the machine woman don’t have solutions to the ptoblems

Read full quote
Aaniyah Sna
Aaniyah Sna
Feels Disappointed | Feb 02, 2024

I'm Frustrated because I am trying to sign up for Boost and whenever I try on line I get a message telling me that they could not sync my bank account to add Boost to try again. I'm not sure whats going on because you support my bank CHASE!! I have tried all the things that the site suggested I do with no success and when I called customer service she told me to try all the things you told me to do and said she didn't know why it was happening and didn't know how to fix the problem

Read full quote
Kanin Wfq
Kanin Wfq
Feels Satisfied | Feb 01, 2024

my issue was resolved

Read full quote
Glorious Yqk
Glorious Yqk
Feels Disappointed | Jan 18, 2024

My credit is being stolen off there website

Read full quote

Summary of Experian Customer Service Calls

3.3K TOTAL
CALLS
02:46 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Experian?

Account Question:

  • “Unfreeze my.account”
  • “Account”
  • “Unfreeze account”

Payments and Charges Question:

  • “Fraudulent activity”
  • “Remove fraud alert”
  • “Report potential Fraud”

Request for Information Question:

  • “Help with getting into my account”
  • “I need to speak with a representative”
  • “Help with log in info and password reset”

Activation/ Cancellation Question:

  • “To cancel the hold on my account”
  • “Cancel membership”
  • “Want to cancel services”

Product/ Service Question:

  • “Fake experian account made with my identity”
  • “I can't access my Experian because I don't have the same email as before”
  • “Car insurance”

Refund Question:

  • “Refund/cancel membership AGAIN”
  • “Refund/cancel membership”
  • “Of fir update to other credit agencies it has not shown up I would like refund”

Cards Question:

  • “I need to get declined for credit card. Need to know the reason.”
  • “Credit card offer.”
  • “You take money off my credit card without my permission”

Return/ Replace Question:

  • “Change my date on my reservation is for today's date night on the ninth and 10th of this month”
  • “Change my ITN number to social security”
  • “I need to change my phone number”

Staff Question:

  • “Customer service”
  • “Check services”
  • Want to talk to customer service

Website/ Application Question:

  • “Need paper application to receive apply for credit file”
  • “App”
  • “Locked out website”

Shipping and Delivery Question:

  • “Dispute of wrong addresses”
  • “Trying to have get them to send some out”
  • “How can you monitor someone's credit if you don't have the right address experience has my telephone number but they don't have my actual physical address dress they had the wrong address I got an email from an experian and it had the wrong resident”

Other Question:

  • “Freeze”
  • “Freeze credit”
  • “Need credit score”

About

Related Companies

AutoCheck, Free Credit Score, CreditReport, Free Credit Report, ConsumerInfo

Summary

Experian is an American publicly held company. The company was founded in 1980 as Information Services Company. The company is headquartered in Dublin, Ireland. Experian is also known as CCN Systems. The company is actually a global credit information group. Experian operates in more than thirty countries. The largest operation of the company is Experian North America. This is a consumer credit reporting agency. Experian North America is recognized and one of the leading credit reporting agencies in the United States. Experian also operates in Europe, Argentina, Brazil, Chile, China, Japan, and Australia. Experian specializes in credit services, marketing solutions, decision analysis, etc.

Experian reviews and complaints

Experian is ranked 657 out of 3936 in Financial Services category

Area Served

USA

Payment Methods

MasterCardVISAPayPal

Compare Experian To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Credit Karma image
7668 reviews
2.0
TransUnion image
261 reviews
1.4
Equifax image
285 reviews
1.3
Write a review
Do you have something to say about Experian? What happened? What can we help you with?
Submit review Don't show this popup