Experian
Reviews and Complaints

Its literally impossible to contact Experian via telephone, via regular, electronic or certified mail they just placed any INACCURATE information on our records that their partners Banks, Credit and collection co tell them, keeping consumers always under is their real business.

I just recently reviewed my credit report. On it has a collection by Stuart Landing apt.

I reviewed the informations and it totally false . The date of a lease isn't accurate and neither is the due date. This company Stuart Landing has fail on several attempts to post to my credit report. This agency was and is the only with TransUnion providing the present information.

This is fraud. Provide one shedd of evidence to support this claim that's factual.

For months, the company failed to dispute the collections I had requested, which caused my credit score to drop by 85 points. Their customer service was unresponsive and unhelpful.

I had to go remove those collections and restore my credit through Creditmason.repair to get back on a good course. To anyone facing unresolved credit issues, I'll suggest you find the company on Google for effective solutions.

I have been trying to get a better credit score. TransUnion has updated my new credit cards.

Experian doesn't. They are way behind. And you can't speak with a representative.

They are very frustrating. They have caused me to be denied many things by not updating us.

I am locked out of my Experian account and have been told on multiple occasions that I must wait. I've waited months.

I've tried everything they've recommended, from a password reset, identity verification, to creating a new account. After waiting for half an hour to get a human today, I was told my account was 'flagged' and I would have to wait. I have excellent credit (800+) with all three credit monitoring agencies.

I feel like my account is hijacked. I'm trying to buy a house, and this anomaly is causing issues.

Cannot sign in through the automated system tried a couple of other departments, and they sent me back to the auto system cannot reach a live person even tried corporate headquarters back to the auto system again obviously they don't care about their customers. Been with them for years.

Not a way that customers should be treated. They found an effective way to avoid talking to their customers when they need help shame on them.

there was NO phone number that allowed me access to a live CSR. And every time I had to listen to that ridiculous, stupid welcoming message about how they insure quality - WHICH THEY DON'T. Experian is a bad joke.

*** AI refuses to get to you anyone!!! This must be STELLA SHE SUCKS!!! I cannot update my information they told me to call so I did then this AI *** refuses to get me over to anyone!!!

Have been trying to cancel my subscription with them but is impossible to get a hold of a live person. Contact information has changed so can't follow prompts to access account, but one should be able to speak with a live person at a credit bureau, toll free number is automated, and refers you to the prompts...no response from emails, even from upper management...but endless emails continue to pour in about saving on my insurance...

get a live person to pick up the phone & answer - same problem every time trying to freeze or unfreeze my accounts!

Stupid automated directions don't work!

Of unhelpful and no solution. I called every number I could find in 3 different states. Unable to speak to a live person, I could not unfreeze my account at Experian.

Every time I try to log in they make me change my password and so I changed my password and is blocking the link to my phone so I can reset it I called it I don't get it person I get a machine so nothing happens and I can't get into my account what a waste of money and phone service that these guys have for no reason it's pointless and you want to get two options that's all you get

Your customer service is the worst I have encountered in my 75 years. You spend so much time trying to verify who I am that we never get to the problem, and the problem is the misinformation that you put in the customer credit reports!

F. Van Horn

479-282-**** - Call me!!

My Phone #

479-282-****

I am very pissed off now.

You either have poor options or you have a recorded operated that only has two options and then hangs up on you! Your whole Customer Service option is anything, but, customer service!

My information in my credit report is wrong! And, I can not get anyone from your company to help me fix it.