100% full Not resolved
1.0
Details
Customer service
Price Affordability
Product or Service Quality
Reliability
Website
0 comments

Update by user Jun 16, 2015

Update and advice to anyone who has had the same problem with Experian: I also sent them a Tweet yesterday about the problem and was contacted immediately by someone from a different department than whom I had spoken with when I originally called. This person was very apologetic and immediately issued me a refund. Seems like once you use social media to give them bad PR, they do listen.

Original review posted by user Jun 15, 2015

The "fine print" on the website stating that the $1 report will turn into a full membership after 7 days is not connected in anyway to the marketing headlines.There is no asterisk after the headlines or call-to-action buttons which say "Get your credit report for $1" alerting consumers to take a look at the fine print.

I get that it is the consumer's responsibility to read everything thoroughly but it is the business's responsibility to not deceive its customers.

If not, then a refund from the company should be required.It's clear this business should have been shut down years ago since they have been in and out of law suits since 2005.

cherylkt wrote the review because of poor customer service at Experian and attached photo s. Reviewer claimed that he or she lost $200 and wants Experian to issue a full refund.

The most disappointing in user's experience was unsolicited monthy membership, sneaky deceptive practices, customer care and poor website. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Experian and experian credit report for you to read. This information may help you with your purchase decision.

Had an Experience with Experian?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

World Financial Group - FFIUL: Transamerica *Keeps* All Your Money When You Die World Financial Group "A shocking little-known fact of Universal Life (xUL) policies: you LOSE your policy's entire cash value when you die. This is true of Transamerica’s Financial Foundation Indexed Universal Life (FFIUL)..." Read more World Financial Group - WFG is a Great Way to Go BROKE and LOSE FAMILY and FRIENDS World Financial Group "Mr/Ms WFG No-name from Nowhere. Please spare us your big fat lie about "many big earners" at WFG. It's total bull cr*p and you know it. Here I give you..." Read more World Financial Group - Big Class-Action Lawsuit against Transamerica’s FFIUL? Can You Join? World Financial Group "Transamerica’s Financial Foundation Indexed Universal Life (FFIUL) policy is WFG’s top life insurance product. It’s the fat-commission policy my upline always pushed me to sell. I worked for WFG..." Read more World Financial Group - CONVERSATION W/WFG EMPLOYEE STATEING ANTI-AMERICAN VIEWS. World Financial Group "WFG is a complete joke. I myself have now as of yesterday been targeted to be recruited twice now. Both experiences were that of a greedy, uneducated individual with no..." Read more VM Innovations - Extremely disappointed!!! VM Innovations "This is a continuation of my disappointment in VMInnovations. I am currently on my 3rd slide one was replaced the other two I purchased. This last one I purchased at..." Read more Ryan Homes - Residential Street Blockage Ryan Homes "Dan Ryan Builders are absolutely OUTRAGEOUS! So far this week his construction people have blocked our street on Sutherland Drive in Franklinton NC (Olde Liberty SubDivision). Yesterday as I was..." Read more Shopify - Scam/Rip Off Shopify " I ordered two bras off the website. Got a email confirmation of my order never got a tracking number emailed customer service never got a reply over a month..." Read more Ray Padula - Terrible Product and  Customer Support Ray Padula "I have bought the sprinkler system a couple of years ago but used for the first time late last year. Now the nozzles are pointing downward and do not come..." Read more