Experian - Another data breache
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Junior ReviewerI can't include a screenshot and I put that as feedback. Is there any way to add attachments?
I don't believe there is. Could that be something that might be added I don't think it would be a tough feature?
In my case with the review on experian and this email I just got about their data breaches and all their poor excuses why and what they're planning on doing I don't know if it went to everybody or I got it because I was on the list of people who got their data stolen. Here is the link for anybody that wants to see the absolute full report and not just the beginning and face paint of an email https://***/content/dam/marketing/na/thought-leadership/business/documents/2025-data-breach-response-report.pdf
Well we all know that the better Business bureau doesn't get involved they just pass the information along. So they replied three times they still stand by their decision that they won't give me a $24.99 free scan on my dark web because of their data breach.
There's more to this than just the data breach It's something that malwarebytes told me and it seems to be an employee that they say they don't have and they are looking into it which I don't think they are. You all know when we call in they record the messages. Well remember something as a consumer You can use those calls to back up your problem. They're not just for their well-being You can actually request a copy and they have to give it to you under the freedom of information Act the FOIA.
In saying so all they have to do is go in their computer put in a phone number and it will pull up all the calls from that phone number and they can listen to each one. But though I suggested that in the BBB and elsewhere it doesn't seem to be resonating they don't give a *** because they don't care. They're just as bad as Facebook and Google they're too big for their britches.
But in my opinion if some company has been approved by the government to handle most sensitive information of every citizen and every human in the world has data bridges and they just put out an email and I don't know how to put it on here but they're blaming AI that people are using to break into their firewalls and get through. And it says they're planning everything It doesn't say anything special.
I received an email today from Experian about their data breach forecast. I'm not going to copy and paste it's too long but here's the link Go ahead and read it and if you don't think it's BS like I do well let me know and we'll go further. Respond to this review please https://***/thought-leadership/business/data-breach-response-guide
I received a response from the BBB from Experian they thank me FEEDBACK ⁉️⁉️⁉️⁉️I REJECTED THEIR RESPONSE My response was that obviously they cannot take care of consumers nor take responsibility for the actions of their company nor their computer system and I find that totally incomprehensible actions and that I find it to be substandard and they should take a very serious look at what they've done to their consumers and take action and responsibility
Today is December 6th 2025 I received an email from pissed customer and they stated they sent it to Experian and have not heard back? I sent a response as what I wrote in my original complaint here on December 2nd today is December 6th.
I've had no response on the BBB side nor in here? I think I might do the same thing with every credit reporting agency since I've had all three of them have a data breach at least two times each. If they're going to be in charge of our information private important information they should have a better computer barricade with a firewall.
We're told we need a two-step verification why don't they do like a five-step verification for anybody to get into their computer? Why don't they have one person with an optical scan that nobody can get into the computer?
I have no choice they're only one of only three credit reporting agencies we have no choice just like social media we have no choice Just like the government we have no choice.It's called a monopoly
EXPERIAN
Has had another data breach. Which is affected millions of Americans across the world.
I asked to be allowed to use their paid service for free since they allowed that to happen again in order to do DARK WEB SCAN,
I filed this complaint with the BBB and their response was and I quote
"we are unable to make manual adjustments on an individual basis.
"
My response would should be the same response any other American who's been affected by this or not Is the following:
"we are unable to make manual adjustments on an individual basis.
"
"I'm a retired customer service in billing consultant and Consumer Advocate.
To Tell me that you cannot make adjustments in your computer manually is totally unacceptable and unreliable and not a 100% accurate statement.
By telling me you "CANNOT make manual adjustments in your computer means either
1. The expert computer programmers and technicians in which you have within your company are not experienced enough and have no manual abilities to change, upgrade your basic functions and MOSTLY and Obvio
User's recommendation: Stand up for what is your RIGHTS.
Preferred solution: To let the rest of the world know what's going on what's logical what's not logical and that they aren't the only one that should have this exact same message sent to them.
Experian Pros: Non.
Experian Cons: Obvious inability to manually control their computer.
Location: Chicopee, Massachusetts
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