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Paid for a credit report. 3 months later I see charges for Credit monitoring @$19.99 for the past 2 months. I call. Sit on hold for 14 minutes. Customer rep immediately offers to refund 1 month and says that is all the authority she has. I ask for a supervisor and I am...
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1.4
I didn't like
  • Being scammed
#1132620
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If you read the description instead of wanting something for nothing you would clearly see the disclosure statement.You have to cancel, BEFORE the trial membership. Don't be stupid people. People call in lying saying, "Oh, I didn't know." You can clearly see their...
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#1131096
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They stole $21.95 from me 4 days after I cancelled my account. Countless hours on the phone with them and all I get is "not my department. I'll transfer your call" Horrible company. Stay away from them. I ques I need to complain on more words to submit this...
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1.0
I didn't like
  • Unsolicited monthy membership
  • Greedy tactics
  • That they stole my money
#1117798
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Experian - Thieves!

Experian
#1085739
1.0
Details
Experian did remove the false/erroneous merchant report from my report, but to this very day they DID NOT PUT MY FICO SCORE back the ninteen (19) points it dropped due to a false report! Note: Transunion and Equifax put it back! This Company is costing me thousands in Mortgage rate, Car Insurance etc...
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Experian - Data breach consumer

Experian
#1044809
5.0
Details
Protect My ID was everything I had hoped would be and the fraud Resolution team was oustanding.
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Additional Fees
Advertised vs Delivered
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Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
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Experian Credit Report Review

Experian
#1013806
1.2
Details
They offer a credit review for $1. It is a scam and they will hit up your credit card for $21. until you cancel and they refuse to give you a refund. I do not expect to be scammed by one of the largest credit reporting services. Shame on Experian.
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Additional Fees
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Price Affordability
Privacy and Data Security
Product or Service Quality
Staff
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Website

Experian Customer Care Review

Experian
#950869
I uploaded all documts online like the website said to do then customer service telling me to mall them. What's was the purpose of doing everything online?
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Experian - The free deep email web scan does not work
Experian is currently promoting a deep web scan for your email and it sounds like a scam because I have submitted a second email and each time at the end of the scan you get the message "Check your email for a link to your Dark Web report" but when you check your email...
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Anonymous
Mike

I tried the free dark web scan and I received the email with the scan results, however, the scan results will not load and display. I tried this using a different email with ...

Anonymous
sfuente

I also attempted to run the dark web scan with no results that I could see. I received an email with the subject line "Dark Web email scan results" and it was just a blank p...

#1102346
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I was a monthly subscriber at $19.95 while trying to repair credit. I was charged $19.95 on July 26, 2017. I then noticed there was a charge on August 7, 2017 for $24.99. I called their customer service number on their site and it would automatically hang up on me. I...
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#1090271
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Experian refuses to delete unverified and erroneous account on my credit report. I have sent several letters in the past asking for proof by providing me with documentation and information how they verified it . Instead they sent me BOGUS letters saying they verified...
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1.0
#1072812
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I was deceived into credit card charges of $26.55 ea. month when I thought it was for $1.00. I've tried, for well over a year, to get experian to stop charging my credit card. I've called, more times than I can count, reported this to my credit card company and even...
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1.0
I didn't like
  • Lying representatives
  • Deceptive practice
  • Does not care about customers
#1072137
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For weeks I've been trying to file a dispute on-line with Experian regarding a false collection on my bureau. There website continuously prompts me for information to charge me for a bureau score. I have my score from a free service I don't need a score I want to...
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1.0
I didn't like
  • No way for customer to communicate information web or phone
#1069846
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Went for my Free Credit Report. They started billing my Credit Cars $25 per month for some service I didnt sign ip for(or atleast itbwas so,deeply huried in their website a lawyer could find it). Called to cancel? Yep, they said no I must create an accounr, then cancel...
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#1063325
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On or about May 19, 2017, I went to the Experian website. It advertises a credit report for $1. On May 30, 2017, I noticed that Experian charged my Visa credit card for $21.95. I called Experian and was told that I purchased a contract for credit monitoring services...
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Anonymous
Anonymous

Credit monitoring is worth less than the $1 they were charging for the report.

1.0
I didn't like
  • Was told i could not get a refund
#1061958
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