Experian Complaints and Reviews

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Experian
Main address: 475 Anton Blvd. 92626 Costa Mesa CA
1 888 EXPERIAN, 1 888 397 3742, ,
  • 88+2 mobile complaints
  • $4.9K claimed losses
  • $55 average
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  • 1 day ago
  • Finances
  • Whittier, California
  • Money Refund
  • 4

Like most that have posted here, I was "signed" up for a membership after purchasing my credit report. As soon as I saw a charge for $14.95 coming out of my bank account this morning from Experian I immediately called Experian to cancel the membership I did not want. Of course they said that they couldn't refund me the $14.95 that was being taken out, but it would stop the following month. ... Read more

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  • Sep 08
  • Finances
  • Sacramento, California
  • Membership Charges
  • 25

Do the homework. If you're looking to join Experian and get a quick $2 credit report. Once you receive the report IMMEDIATELY CONTACT THEM AND CANCEL THE TRIAL MEMBERSHIP. IT IS A TOTAL BAIT AND SWITCH. $19.99 will get charged to you 30 days after you get the initial credit report. It does not only cost $2 if you don't cancel the account. Hidden membership. Hidden membership. Cancel after... Read more

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  • Aug 27
  • Financial Services - Consulting, Marketing
  • Issaquah, Washington
  • Credit Report Services
  • 19

timeline 2:18pm Just had a heart attack and needed to my credit in order. I went on line thought I had just purchased my 3 credit reports and paid $32.95. Today I see there is a $19.95 charge. So I call and explain there is a mistake but I am told that somewhere in the terms and conditions I clicked when trying to get my 3 credit reports I signed up for monthly monitoring! The charge just went on... Read more

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  • Aug 27
  • Finances
  • Clinton, Washington
  • Membership Cancellation
  • 20

timeline 2:18pm Just had a heart attack and needed to my credit in order. I went on line thought I had just purchased my 3 credit reports and paid $32.95. Today I see there is a $19.95 charge. So I call and explain there is a mistake but I am told that somewhere in the terms and conditions I clicked when trying to get my 3 credit reports I signed up for monthly monitoring! The charge just went... Read more

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  • Aug 21
  • Finances
  • Westbury, New York
  • Membership Charge
  • 22

Experian charged me membership that I didn't willfully choose. Charged me about $200 from 2013 to 2014 , causing extra $100 minimum balance charge from my bank. P.s. 1. Read your statements from different acounts every month 2. Never give your credit/debit card info on any free deal/trial 3. SHAME on Experian ! Experian charged me membership that I didn't willfully choose. Charged me about... Read more

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  • Jul 07
  • Advertisements and Cons
  • Credit Report
  • 45

Experian Credit agency signed me up automatically for online credit monitoring when I downloaded my credit report and charged me $14.95 instead of $1.95. I contacted them and my bank and Experian refused to refund the money. My bank has placed the charge in dispute. Experian says, "I Signed up for the credit monitoring" and I disagree, I did NOT sign up for their service. I have filed a complaint... Read more

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  • From mobile
  • Experian
  • Jun 26
  • by anonymous
  • #502832

Fraud Fraud Fraud stay away they go in your account and charge things without your approval!!!! Please stay off this site they are *** artist and are very rude but I got rude back and is reporting them to the BBB!!!!!! Add comment

     

  • Jun 23
  • Finances
  • Atlanta, Georgia
  • Credit Card Debits
  • 41

EXPERIAN FRAUD: Watch your credit card debits or contact your credit card company to put an ALERT on your account if you do use them for the $1 online report! I was charged the agreed upon $1 fee on 6/12/2014. Nine days later on 6/21/2014, the company charged an additional $14.95 to my credit card. I contacted Chase and within a few minutes they credited my account for the $14.95 and put an... Read more

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  • Jun 16
  • Finances
  • Texas City, Texas
  • Credit Score
  • 17

My wife and I went to the website to request her credit score. The charge was supposed to be $1.00. Last night I accessed my bank acct. and noticed not only the $1.00 charge, but a pending charge for $14.95. Nowhere did the website say anything about a 7 day trial period. After calling the number that showed up on my bank acct., they refused(Jarret #25691) to refund the money. Basically he told... Read more

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