Experian Complaints and Reviews

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  • Customers like
    • Hated1
    • Initial service1
  • Customers don't like
    • Poor website5
    • Sneaky deceptive practices5
    • Unsolicited monthy membership5

  • 1 day ago
  • Finances
  • New York, New York
  • Credit Score Online
  • 5
  • REVIEW RATING 4/5

Paid $1.00 to get my FICO score. I did not see their sneaky wording over to the side if I don't cancel my membership in 7 days they will charge an extra $21.95. NO EMAILS were sent to me, it is not mentioned on the login page. Deceptive advertising - fraud to be precise. Contacted their overseas customer complaint department - NO HELP. I looked online and there are hundreds of complaints from... Read more

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  • 1 day ago
  • Finances
  • Des Moines, Iowa
  • False Accusations
  • 2
  • REVIEW RATING 4/5

My mortgage company diverted payments from my principle and interest to cover up their wrongful payments from my escrow account. They reported me delinquent. I filed a claim and presented copies of my cleared checks. This was not enough to support my claim. I don't have any thing else to present. They don't support the consumer, but are paid by big business and will bend over backward to... Read more

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  • Aug 28
  • Finances
  • Germantown, Maryland
  • Free Credit Report
  • 11
  • REVIEW RATING 4/5

Said it was FREE. Filled out my personal Info. Now Experian has all my info. THEN THEY WANTED $ . I read they charge $15 a month for doing nothing! RIPOFF !!! They should be taken to court in a class action suit !! If they get ahold of my bank account, and take money out, I will file a suit against them, and take all my money out of bank account, so they can't take any more out. Experian should... Read more

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  • From mobile
  • Experian
  • Aug 24
  • by anonymous
  • #688397

Got to the end page and it said error site having difficulties . Check back later Add comment

  • Aug 13
  • Credit Cards
  • Houston, Texas
  • Experian Credit Report
  • 36
  • REVIEW RATING 4/5

All of the reviews about experian misleading customers on the $1 charge are true. They are very shady in this whole process. They provide a very small disclaimer about the full $21 monthly fee at the beginning of your sign up process, then as you click through the sign up pages they promote "ONLY $1" everywhere. Then, right before you fill out the credit card info, they add the tiny disclaimer in... Read more

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  • Aug 12
  • Finances
  • Sterling, Virginia
  • Experian Fico Score
  • 20
  • REVIEW RATING 4/5

Paid $1.00 to get my FICO score. I did not see their deceptive wording over to the side about temporary membership for extra $21.95. This constitutes deceptive trade practices and deceptive advertising - fraud to be exact. I contacted Experian and both people that I talked to were rude and only said that I should have seen the fact that I needed to call back before the 7-day trial period was... Read more

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  • Jul 24
  • Finances
  • Gulf Shores, Alabama
  • Experian Fico Score
  • 29
  • REVIEW RATING 3/5

Paid $1.00 to get my FICO score. I did not see their sneaky wording over to the side about temporary membership for extra $21.95. Deceptive advertising - fraud to be exact. Contacted both credit card and Better Business Bureau after calling their overseas customer complaint department. I looked online and there are hundreds of complaints from folks who got scamed the same way. Paid $1.00 to... Read more

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  • Jul 17
  • Finances
  • Gainesville, Florida
  • Experian Credit Report
  • 22
  • REVIEW RATING 4/5

The state admits that it was a false lien - that I was not a resident and that the mortgage interest was on a vacation home owned by my ex - spouse. But Experian sees that the State filed a lien; then filed a release (within months) and the say it is so. I sent paperwork to Experian showing the a letter from my accountant; letter of employment from my resident state; letter from the state of... Read more

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  • Jun 26
  • Finances
  • Albany, New York
  • Credit Report
  • 46
  • REVIEW RATING 4/5

After being charged, I called and spoke to a person who said they would cancel. In January of 2015 I cancelled this EXPERIAN CREDIT REPORT as a "FREE" service. They have since charged my card $29.95 3x since my call. I can't get them to stop charging my card. This is a complete scam, the phone number you call 866-252-8811 will not do anything but tell you that your account is cancelled but they... Read more

Was this review helpful? 1 0

  • Jun 25
  • Finances
  • San Diego, California
  • Credit Report
  • 26
  • REVIEW RATING 4/5

Signed up for an experience credit report and two days later I've been getting from bombarded with Rachel from card services spam calls they sold my information !! I have a brand-new cell number no one has it except for my friends and family I reported it to experience when I ordered a credit report so I know for a fact they are the ones that sold my information I get calls daily three or four... Read more

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